Privacy policy

Privacy Policy

At Bitupei, your privacy is of utmost importance to us. This Privacy Policy outlines the types of data we collect, how we use and protect it, and your rights regarding your personal information. By using our website and services, you agree to the collection and use of information in accordance with this policy.

What Data We Collect

We collect personal and non-personal information that you voluntarily provide to us or that we collect automatically through your interactions with our website. This includes:

• Personal Information: such as your name, email address, phone number, and postal address when you contact us or register on our site.
• Usage Data: information automatically collected when you access the website, including browser type, IP address, pages visited, time and date of visits, and referring website addresses.
• Cookies Data: information collected using cookies and similar tracking technologies to enhance your experience.

How We Use Data

Your data is used solely to improve our services and your experience on our website. Specifically, we may use your information to:

• Respond to your inquiries and provide customer support.
• Personalize content and provide relevant offers or information.
• Maintain and improve our website and services.
• Analyze usage patterns to improve user experience and website performance.
• Notify you about updates, promotions, or changes related to our services, only if you have opted to receive such communications.
• Comply with legal obligations and enforce our terms and policies.

Cookies

Our website uses cookies to enhance your browsing experience and to collect information about how the site is used. Cookies are small text files placed on your device by your web browser.

We use cookies for the following purposes:

• Remembering your preferences and settings.
• Understanding visitor behavior to improve the site.
• Enabling essential website functions.

You can choose to disable cookies via your browser settings; however, some features of the website may not function properly if cookies are disabled.

Third-Party Links

Our website may contain links to third-party websites and services, such as our official social media profile on Social/X (https://x.com/V_and_A). We do not control these external sites and are not responsible for their content or privacy practices. We encourage you to review their privacy policies before providing any personal data.

Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or destruction. These include:

• Secure servers with up-to-date encryption protocols.
• Regular security audits and updates.
• Access controls to limit data access only to authorized personnel.

Despite these efforts, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, absolute security cannot be guaranteed.

User Rights

You have several rights in relation to your personal data under applicable data protection laws, including but not limited to:

• Right of Access: You may request access to the personal data we hold about you.
• Right to Rectification: You may ask us to correct or update inaccurate or incomplete information.
• Right to Erasure: You have the right to request deletion of your personal data under certain circumstances.
• Right to Object: You may object to the processing of your data for direct marketing or other purposes.
• Right to Restrict Processing: You can request us to limit how we use your personal data.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used format.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable laws.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: help@bitupei.com
• Phone: +44 20 7942 2000
• Address: Cromwell Rd, South Kensington, London SW7 2RL, United Kingdom

We reserve the right to update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes.